How to write a condolences business email: things it needs to say

Sample Business Condolence Messages

As mentioned above, see the below sentences as “building blocks” that you can assemble into the best workplace condolence message for your particular situation.

If you are sending the message, card, or e-mail on behalf of the whole department, try to use the pronoun “we” so that the recipient knows that you are all thinking of them.

Dear ___,

• It was with much sadness that we heard of [your loss], and we want to extend our sincere condolences.
• We’re so sorry to hear about the loss of your _____.
• We hope you will take comfort in knowing that you are in our thoughts.
• Please don’t hesitate to contact us if there is anything else we can do to help you during this difficult time.
• We wanted to let you that we received your sad news. Condolences message on death We extend our deepest sympathy on the passing of __.
• On behalf of the management team, I am sorry to hear of your loss. I have no doubt that this is a difficult time for you and your family. Please know that our thoughts are with you.
• We are sorry to hear about your recent loss.
• We know that this must be a difficult time for you and your family.
• We are here for you. Let us know if you take some time off to spend with your family.
• We are thinking of you and hope you feel better soon.
• Take good care of yourself, and we hope to see you back again soon.
• We know this must be so difficult for you and for your family.
• _____ was such a wonderful person and we were glad to condolences message on death have him or her as a member of our team.
• _____ will be deeply missed.
• We want to extend our deepest sympathies to you on the loss of your [___].
• We know this is not easy, but we hope that you feel supported by your friends and coworkers during this difficult time, and know that we are here for you.

Letting the colleagues know

Below is a sample business condolence e-mail that you can use to inform the staff of what has happened.

Dear team,

It is with deep sadness that I need to inform condolences message on death you of the passing of our dear colleague ____ [on Sunday evening].

We have all been deeply affected by this loss, and my thoughts are with all of you during this difficult time.

Please accept my sincere condolences on behalf of myself and the rest of the company staff who share your grief at this news.

 Check Out Some Example Condolence Messages for a Client

When writing condolence messages, you can use the condolences to a colleague business condolence email sample letter-writing methods learned in school.

If you don’t remember anything at all, no worries! We’ve got you covered with a few personalized options that you may customize how you wish.

• I heard about the loss of your relative. I’m so sorry about their passing. Know that you’re in my prayers during this very difficult time.
• I’d like to extend my heartfelt sympathy for the death condolences to a colleague of your relative. My thoughts are with you, and I’m sorry for your loss.
• I was so sad to hear about your tragic loss. condolences message on death Please know that my thoughts and prayers are with you right now. I hope memories of them bring you comfort.
• I heard about your relative’s passing. This must be a very difficult time for you, and I’m so sorry for your loss. I’m keeping you in my thoughts.
• I’d like to give my heartfelt condolences for the death of your relative. Thinking of you during this difficult time.

• Please accept my deepest sympathies during this very difficult time. I hope the memories you have with your relative comfort you. I’m so sorry for your loss and I am keeping you in mind.

• I’m so saddened to hear about your relative’s passing. condolences to a colleague I hope you have many family members and friends to gather around you during this difficult time. Please accept the deepest condolences from us.
• I’m so sorry to hear about the loss of your relative. Condolences message in english I hope sharing memories with family and friends is comforting.
• I’m so sorry about the difficult time you must be experiencing after the death of your relative. Keeping you in my thoughts and prayers, business condolence email sample and I hope that you have good memories to comfort you.
• I hope you find comfort in good memories during this difficult time. Please accept my heartfelt condolences during this time.

Send Off Your Condolences

After sending an email, there are a few options. You could leave your condolences in email form, and not bring it up again. If you don’t know the client, condolences message on death this may be more appropriate than a more personalized approach.

If you’ve known the client for a long time, though, other avenues are more appropriate. Letting your condolences disappear into an empty void is a condolence to a colleague mistake too many people make.

With that in mind, avoid making this same mistake yourself. There are a few situations you may find yourself in that need a decision on how to follow up with your condolences.

For instance, what if you see them in person soon after you send your note? You shouldn’t avoid the topic as if walking on eggshells. They are aware of their loss and pretending it didn’t happen only favors you.

Yet, offering a shoulder to cry on may be inappropriate. You can verbally repeat the contents of your condolence card when you meet them, though. This can replace an awkward conversational beat, so you don’t business condolence email sample have to ask how they’re doing.

Following up is paramount situations where you have something concrete to offer. For instance, if it were a family member, you could offer to bring them meals or help with the funeral. In this case, though, you can ask how they’re doing.

Start Writing Your Email

Choosing what to say will help narrow down the wilderness of options. condolences to a colleague When making these choices, remember the golden rule: never assume. It’s easy to do when crafting a condolence note. When struggling for something to say, cliches are easy.

What if you wrote something like “they’re in a better place now” or “I’m sure you’ll miss them very much?” You may have committed a variety of social faux pas in two short phrases.

Never assume that someone’s beliefs or relationships align with your own. This is especially inappropriate in a condolence card. The focus should be on them, never you.

If they didn’t believe in an afterlife, that type of condolence is meaningless. Assuming that your client and the deceased had business condolence email sample a positive relationship is also a mistake. Unless you’re sure they had a great relationship, you may very well put yourself in an awkward situation.

Doling out advice is also a professional mistake. A condolence card isn’t the place to impart life wisdom or act as if you know what they’re going through. Even if you’ve suffered the loss of someone close to you in the past, no one wants a sermon. Giving advice is the last thing an emotional person needs. Condolences email They need support and empathy, which are the two main goals of a condolence email.

By avoiding these pitfalls, you’re well on your way to a kind condolence email. condolences to a colleague Professional email etiquette favors brevity, including condolence notes. Consider what you’re trying to communicate.

The main goals are acknowledging their loss and pain and offering your support.  With those goals, you can craft an email without breaching any professional boundaries. Below, we’ve crafted some examples so you can brainstorm a personalized version.